IP Alarm CMS Software
IP Alarm CMS Software is modular command and control center prepared for central monitoring applications of security agencies, guarding companies and other companies providing remote security surveillance as service to the customers. System is based on open architecture able to interface with most of common security technologies available in the market.
Central monitoring system is fully customer centric solution where most important objective is to provide first class services to the customers. IP CMS is utilizing advanced customer relationship management system to collect important information about each account. Each customer can have multiple objects of interest which can be monitored by central system.
Data are processed in central operational center which is able respond on each incident according to predefined standard operating procedures. Customer can also contact operation center via phone, e-mail or internet portal. All services are automatically processed by billing system providing regular bills based on actual contractual agreement and requested extra services.